Zuper Ideas

The request module allows customers to seamlessly create job requests through the customer portal, providing a user-friendly interface for initiating service requests. Customers can log in to the portal, navigate to the request creation section, and submit details such as the description, preferred appointment times, and any additional notes.

Furthermore, the module enables back-office staff to create requests on behalf of customers, offering flexibility and support for customers who may prefer assistance in submitting their requests. Back-office users can access the system, input all necessary details provided by the customer, and initiate the request on their behalf.